Taking Control of Your Inbox
Learn about Charlene’s approach to managing her e-mails using categories, filtering, the Inbox, the Action folder, and the Unread folder.
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Tips & Tricks
Three Strategies to Transform Client Management
Charlene discusses three strategies that she incorporates into her approach to client management including referrals, value adds, and small talk.
14 Of My Favourite Resources for Students & Junior Lawyers
Learn about Charlene’s favourite resources for articling students and young lawyers.